Call comes in
Landline, mobile or web form. Your existing number stays exactly as it is.
AI receptionists for UK local business
Never miss another call. Never lose another job.
Your phone rings while you are on a job, after 5pm, or on the other line. We answer it for you, find out what the caller needs, and put the job straight in your diary. You turn up and get paid.
Live in 14 days Answers in under 30 seconds UK numbers, UK voices
How a missed call gets recoveredHeating engineer · a Tuesday evening
Step by stepCall missedOwner on a boiler swap in Solihull
Text back sent in under 30 seconds“Sorry we missed you. How can we help?”
Caller qualifiedBanging boiler · B91 · urgent
Job booked and confirmedTomorrow 09:00 · added to the diary
Recovered without lifting a finger£340
We answer or text
First ring pickup, or a text back in under 30 seconds if the call goes unanswered.
Caller qualified
Job type, urgency, postcode and budget captured in plain conversation.
Booked in the diary
Slot confirmed, reminder scheduled, and you get a notification.
62%
of business calls go unanswered
Aira, 202685%
of missed callers never ring back
Cira, 202678%
buy from whoever replies first
Emitrr, 202628.5%
of calls land outside opening hours
NextPhone, 2026Missed revenue calculator
Work out what your unanswered phone costs you.
Move the sliders. No email needed. Every step of the sum is shown underneath so you can check it yourself.
Calls per week60
Share you miss30%
45%
Average job value£340
Enquiries you normally win40%
Calls you miss a year936
Revenue likely lost a year£48,691
What you would save a year£12,173 – £21,911
Book a call and check these numbersShow the full working
| Calls missed in a year | 936 |
| Minus existing customers, suppliers and wrong numbers | 421 |
| Minus the 15% who ring back on their own | 358 |
| Value of each one you would have won | £340 × 40% |
| Recovered at 25% to 45%, the published text-back range | £12,173 – £21,911 |
We deliberately strip out calls that were never going to be new business, and we assume some missed callers ring back without any help. Recovery is shown as a range because published benchmarks give a range, and anyone quoting a single confident figure is guessing. These are estimates built on your own inputs, not a promise of results. Sources: Aira, Cira and NextPhone missed-call studies, 2026.
Where the leads leak
Three moments your phone costs you money.
You are on the job
Hands full, van radio on, phone in the other room. The caller rings the next firm on Google and books them instead.
It is after 5pm
Nearly three in ten calls land outside opening hours, and a third of those callers are ready to book. Voicemail loses all of them.
You are already on a call
Two enquiries, one line. The second hears an engaged tone and moves on. You never even know they rang.
What we build
Four systems. One promise.
01020304
Answering during the day
Picks up on the first ring when your team is busy. Finds out what the caller needs, answers the usual questions, books the job.
Answering after hours
Covers evenings, weekends and bank holidays. Urgent jobs get flagged and pushed straight to the on-call mobile.
Missed-call text back
Any unanswered call triggers a text in under 30 seconds, then holds the conversation and books the job over messages.
Booking and follow-up
Diary sync, reminders that cut no-shows, review requests after the job, and a weekly report you actually read.
What a conversation looks like
See exactly how a conversation runs.
These are example scripts rather than client recordings. On the audit call we run one live, so you hear the real thing instead of taking our word for it.
An after-hours call
00:02
“Good evening, Hartley Heating, how can I help?”
00:09
“My boiler's making a banging noise.”
00:14
“Sorry to hear that. Is there any water leaking?”
00:31
“I can get an engineer to you tomorrow at nine. Shall I book that in?”
00:44
Booked · confirmation sent · owner notified
A missed-call text back thread
Hi, sorry we missed your call. This is Hartley Heating. How can we help?
Need a quote for a new combi boiler
Happy to help. Roughly how many bedrooms and bathrooms?
3 bed, 1 bath, B91
Perfect. We have a free survey slot Thursday 10am or Friday 2pm. Which works?
Thursday
Booked. You will get a text confirmation shortly. See you Thursday.
Built for independent operators
Two industries. Same leaking phone.
0102
Trades and home services
Plumbers, electricians, heating engineers, roofers, locksmiths. Emergency callers ring three firms and book the first to answer. We make sure that is you.
Estate and letting agents
You pay Rightmove and Zoopla for the lead. Property firms miss over 60% of calls. We make sure the enquiry you already paid for gets answered.
Straight answers
The questions everyone asks.
Will an AI receptionist sound robotic?
No. It speaks with a natural UK voice, real pauses and normal phrasing, and most callers do not notice. You choose the voice and hear it before it goes anywhere near your line.
What happens if the AI receptionist cannot answer something?
It says so, takes the caller's details, and passes them to a real person with the full conversation attached. It never guesses and never invents a price.
Will an AI receptionist annoy my customers?
An answered call beats voicemail every time. 86% of callers hang up rather than leave a voicemail, so the alternative to AI is not a human, it is silence.
Do I need to change my phone number?
No. Your existing number stays exactly as it is. Unify Scale sits behind it and picks up the calls you cannot.
How long does it take to set up an AI receptionist?
Fourteen days from the first call to going live, including scripting, testing and tuning.
How much does an AI receptionist cost in the UK?
It depends on your call volume and how many systems we connect, so we quote a single fixed monthly figure on the first call rather than publishing a vague range. The call itself is free, and if the numbers do not work for your business we will tell you.
Do I pay anything before you start building?
Yes. Once you have approved the quote we take a deposit, and the build starts the same week. It is deducted from your first invoice, so it is not an extra charge. Nothing is taken before you have seen a fixed price in writing and agreed to it.
Free missed-call audit
Find out what your phone is costing you.
Thirty minutes, no slides. We map your enquiry flow and tell you exactly where the money is leaking.